Pentapharm AG Website and Cookies Privacy Notice
Intro
This Privacy Notice covers how Pentpharm AG handles your personal data when you interact with us or when you visit the pentapharm.com website.
Please read it in full, to understand our policy and your rights.
Updates and local legislation
This Privacy Notice may be modified from time to time to keep up with local and international laws and regulations. In case of conflict between this Privacy Notice and local legislation and/or regulations, the latter will prevail.
What does this Privacy Notice cover?
This Privacy Notice applies to all business partners, suppliers, customers, investors, and visitors of the Pentapharm AG website, and also when you buy our products, solutions, or services, subscribe to our newsletter or contact us.
In this Privacy Notice, “Pentapharm AG”, “we”, “us”, “our”, “Group”, each refers to Pentapharm AG, a company established at Dornacherstrasse 112, 4147 Aesch BL, Switzerland, with trade register number CH 280.3.027.616-4
– as well as its group companies.
What do we mean by personal data?
When we talk about “personal data” we mean any information related to you as an individual. With this data, we could potentially identify you directly (e.g. your name) or indirectly by matching that information with other information we may already hold.
What data do we collect from you?
While doing business with you, we may process your personal data through registration, completion of forms, community discussions, surveys, e-mails, or other situations in which you have chosen to provide personal data to us.
General personal details
These include, for example:
1. Name and surname
2. Salutation
3. Email address
4. Postal code
5. City
6. Phone number
Website and cookies-related information
These include, for example:
• Logs and monitoring data generated when transmitting information over the pentapharm network
• IP addresses, MAC addresses of the devices you use to interact with us
• Device information
• User account data
• Time and date of your interaction with us
• Your actual or assumed location (determined by the information mentioned above)
• Information related to your interests (products or services that you are visiting on our website)
• Cookies preferences
• Information obtained from cookies or pixels and similar tracking technology used on our websites
• Data related to the PDF or white papers contents available for download on our websites (based on the topic of the PDF)
For more information, please scroll down to our cookies paragraph
Other information
For example:
• Information related to your requests for information, requests for support and your interactions with dsm-firmenich.
Why do we use your data?
We use your personal data for one or more of the following purposes:
• To realize any contract, including the management of services, products, and materials to and from Pentapharm AG and the delivery of services;
• To execute your request for information or expert advice or connecting with one of our professionals;
• To better understand how you interact with the website and improve it along with our service offerings (including customizing the content of the website tailored to your interests);
• To send you marketing information about our company and our (new) products or services, including regular newsletters – subject to your acceptance to such newsletters;
• To develop and improve our and third parties’ products and/or services including through anonymous or aggregated data and statistics;
• To create organizational analysis and development, management reporting, and in connection with corporate or financial transactions, such as acquisitions and divestitures;
• To ensure the security of our website; and/or
• To meet statutory or other legal requirements, including the disclosure of personal data to government institutions or supervisory authorities, and to exercise or defend legal claims.
On what legal basis?
For the activities described above, we have the following legal basis for processing your personal data:
• Our legitimate business interest;
• To enter into an agreement with you and to manage that contract;
• To comply with law and legal obligations; and/or
• Your free, specific, and informed consent.
Who has access to your personal data?
Access within Pentapharm AG
Pentapharm AG will access your personal data only to the extent necessary for the realization of the purposes listed above. Relevant personnel (e.g. from the Marketing and Communications team) can use it to carry out their jobs in line with the purposes of collection (e.g. promotion, communications, or surveys, etc.).
Since we are a global company, some of our employees in different locations may need to access your personal data in order to deliver to
you better services. A list of our affiliates and locations can be viewed on the website.
Access by other authorized companies
We may share certain personal data also outside of Pentapharm AG with so-called third parties and if we do, these parties are required to keep your personal data confidential and secure, and must only use your personal data as instructed by Pentapharm AG.
Such third parties may include:
• IT Security Service Providers to provide services such as website hosting, data analysis, payment or billing processing, customer service, email delivery, customer relationship management, identity management, marketing intelligence, and other services;
• Other IT providers, to permit them to send you marketing communications, consistent with your choices, if you have consented to such sharing (for example with the subscription to a newsletter);
• Public authorities, governments, regulatory or fiscal agencies or law enforcement, to comply with applicable law and to protect our and your rights, privacy, safety or property;
• Insurance companies, tax and legal advisors and accountants;
• Business partners and/or;
• Training and development organizations or consultants.
In case you access other websites from links you find on pentapharm.com, please remember that the privacy and cookie notices of these companies are applicable, not ours.
Please note that we do not sell your personal data to any third parties.
International transfers
Pentapharm AG protects your rights and only stores in, and transfers your personal data to, countries with established appropriate safeguards and ensures that your data is treated securely and in accordance with this Privacy Notice. Such safeguards include a recognized legal adequacy mechanism, our intra-company rules (those are called Binding Corporate Rules for Customer and Supplier Personal Data and have been adopted to build a safe data transfer within the company) or standard contractual clauses with third parties
Cookies and tracking technologies
We use cookies or pixels, or similar technologies, when you interact with and use the dsm-firmenich.com website and its sub-sites, click on our ads/banners on social media pages or in our emails. In most cases, we will not be able to identify you directly from the information we collect using these technologies.
We store cookies on your computer in compliance with the latest regulations, on the basis of your consent with our Cookie Management Tool (the banner on the website’s initial page), which will pop-up during your first visit on our website. By doing so, the website will function at its best and fastest. Pentapharm AG will be able to improve its user friendliness and adjust the website visualization, promotion, and product display to your interests.
You can always withdraw your consent by clicking on the button at the bottom of the page “COOKIE PREFERENCES” and selecting different options. By changing your settings, you can also determine that your browser will not accept cookies from this website. Be aware that in such
events, you may no longer be able to use all the possibilities and features of our website. For example, videos and animations remember some settings between sessions.
What kind of cookies do we use?
Required cookies
These cookies are necessary for our website to function and cannot be rejected or switched off, such as language selection, privacy settings, or login information.
Functional and analytics cookies
These cookies allow us to analyze the behavior of users on our website so we can count visits and traffic sources to measure and improve the performance of our site. They help us to know which pages are the most and least popular and see if we can better or ease users’ interaction with the site.
Advertisement cookies
These cookies are used to serve you with advertising relevant to your interests, either within or outside our website.
For further information about the use of cookies and your choices regarding cookies, opting out or change settings, please scroll down to the bottom of the page and click here:
Button Name: <<COOKIE PREFERENCES>> and select “Advanced Settings”, to access the complete list and description of the cookies utilized on pentapharm.com and its sub-sites and to set your preferences.
How long will we keep your data?
We will keep your personal data only for the time required to serve the purposes for which it was obtained (and/or to comply with legal requirements). Afterwards, your personal data will be removed, deleted, or de-identified as soon as possible.
Please note that we may need to retain certain information for record keeping purposes and that there may also be residual information that will remain within our databases and other records, which will not be removed.
How do we ensure the safety of your data?
Pentapharm AG handles your personal data with the utmost care. We have taken various technical and organizational measures to protect your personal data against loss or alteration, unauthorized disclosure, or misuse. In this way, we secure our systems according to the applicable security controls from information security standards. Additionally, we make sure that these measures comply with applicable data protection and data security laws.
Children
The Pentapharm AG websites do not target and are not intended to be used by persons under the age of sixteen (16).
What are your data protection rights?
You can, at any time, unsubscribe or opt out from receiving electronic communications from Pentapharm AG. If you no longer want to receive marketing-related emails, you can click the unsubscribe button at the bottom of each promotional email you receive from us.
In addition, you have the following rights in relation to your personal data:
• Access, modify, or delete the personal data that Pentapharm AG has about you (unless it is legally required or necessary to retain the information);
• Restrict or object to the processing of your personal data by us (under certain conditions);
• Request a copy of your personal data (in commonly used format and under certain conditions).
If you wish to exercise any of these rights, please send an email to: pentapharm@pentapharm.com. When exercising your rights, the more specific you are, the better we can assist you with your request.
If you are concerned about the way we handle your data, please contact us and we will investigate your query. Please also remember that you have the right to lodge a complaint against us with a supervisory authority competent for your country or region. We would, however, appreciate the chance to deal with your concerns before you approach your local supervisory authority so please contact us in the first instance.
How do you contact us about this Privacy Notice?
If you have a question about Pentapharm’s AG use of your personal data or about this Privacy Notice, we invite you to send an email to our Privacy Office at pentapharm@pentapharm.com.